01
Consultation and planning
Let's start with a chat. We'll define the products you're looking to import, then put together a customised plan to achieve your business needs.
02
Prospecting suppliers
With a sourcing plan in place, we can start searching for the perfect supplier. Not all Asian suppliers deliver acceptable results—but at Epic, we only work with the best.
03
Verifying suppliers
All our suppliers and manufacturers must first go through a thorough, fully-impartial verification process.
04
Getting quotes and landing costs
Once we've put together a short-list of verified suppliers, we'll start obtaining quotes. Epic will find the most competitive product and landing cost quotes for you.
05
Sampling
management
We'll order suitable samples and get them sent straight to your doorstep for evaluation. Once you've got the perfect sample, it's time for contract negotiation.
06
Negotiating contracts
Contract negotiation is one of our core specialities. We haggle on your behalf to get you the best possible deal. We'll also review all the fine print before you sign on the dotted line.
07
Monitoring manufacturing
Think of us as your eyes and years on the ground in Asia. We'll monitor the manufacturing process to ensure it's running on time and according to plan.
08
Quality
control
The last thing you want is to find defects on a highly-anticipated product order. Our team on the ground will conduct a thorough Q/C to ensure your product is shipshape, before it ships.
09
Logistics & shipping
Shipping has become a huge headache in the post-COVID world. We'll locate the best shipping rates and handle the logistics of transporting your product from A to B.
10
Post-purchase support
We won't disappear the moment your product arrives. We'll ensure your order is in tip-top shape, and communicate with the supplier should you encounter any issues.